Privacy Policy

Effective Date: 01/01/2025

Delta Office Solutions (“we”, “us”, “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.deltaoffice.com.au. 

1. What is Personal Information?

“Personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable. This can include your name, address, email, phone number, and IP address.

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Contact number

  • Billing or shipping address (if applicable)

  • IP address and browser activity

  • Any other personal information you provide to us via forms, email, or other communication

3. How We Collect Personal Information

We collect personal information through:

  • Forms you complete on our Website

  • Subscriptions to newsletters or marketing

  • Contact via email, phone, or social media

  • Cookies and analytics tools (e.g. Google Analytics)

4. Why We Collect Your Personal Information

We collect your personal information to:

  • Provide and deliver our services

  • Communicate with you

  • Improve our website and customer experience

  • Send newsletters, updates, or marketing (with your consent)

  • Comply with our legal obligations

5. Disclosure of Personal Information

We may disclose your personal information to:

  • Service providers or contractors who help us operate our business or Website

  • Law enforcement agencies, regulatory bodies, or as required by law

  • Any third party with your consent or where permitted by law

We do not sell your personal information to third parties.

6. Overseas Disclosure

Some of our service providers may be located overseas. We take reasonable steps to ensure those third parties do not breach the Australian Privacy Principles in relation to your information.

7. Cookies and Analytics

Our Website uses cookies and third-party analytics services (e.g. Google Analytics) to collect information about your use of the Website. This helps us understand and improve user experience.

You can disable cookies in your browser settings, although some features of our Website may not function properly as a result.

8. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes using secure servers, firewalls, and data encryption where appropriate.

9. Access and Correction

You may request access to the personal information we hold about you and request corrections if needed. To do so, please contact us using the details below.

10. Complaints

If you have a complaint about how we handle your personal information, please contact us. We will investigate your complaint and respond promptly. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

Website: https://www.oaic.gov.au

11. Contact Us

For questions or concerns about this Privacy Policy or your personal information, please contact us at:

Delta Office Solutions
62 Leyland St, Garbutt Qld 4814
Phone: 07 4771 7888
Email: admin@tmw.e0f.myftpupload.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.